FAQs

What services does AlphaMark offer?

AlphaMark offers promotional marketing solutions with the following services: promotional products, custom apparel, graphic design, company stores, cut + sew, stationery, tradeshow + events, along with safety + ppe items.

How does AlphaMark rewards system work?

For every order on your client portal, AlphaMark will reward your account with Alpha points. 1 Alpha point equals $1. These points can be used to redeem discounts on orders and accumulate over time.

What decoration methods does AlphaMark offer?

Decoration methods are endless at AlphaMark. From genuine leather patches to custom inside tags AlphaMark’s bar doesn’t stop at screen printing and embroidery. Ask us about our decoration methods today!

What is the lead time for imprinted products?

Lead times vary in the promotional marketing industry. This is dependent on a few factors such as: size of order, product type, time of year, and logistics. AlphaMark’s general production lead on most items is 2-4 weeks after artwork approval.  

How do I create an account?

It’s simple! Click “client login” on the top right of AlphaMark’s home page. Once clicked, you will choose the button on the top right labeled “Register” and follow the instructions. Need help registering? Reach out to customerservice@alphamark.net today!

Does AlphaMark have the option to rush an order?

Yes, AlphaMark can meet the needs of your deadline(s). Keep in mind, there will be additional rush charges.

Does AlphaMark charge for Graphic Design?

Depends on the project details.

Does AlphaMark offer online stores?

Yes, AlphaMark offers multiple online store solutions curated to fit your needs. 

Does AlphaMark charge freight?

Yes.

Are there set-up fees?

Yes. Subject to change on re-orders. 

Are there extra charges for up-sizing?

Yes.